💰 Deposit Required: To secure your appointment, a small deposit is now required. Please note that this deposit is non-refundable if you cancel within 48 hours of your scheduled appointment. We appreciate your understanding!
🧾 Our policy regarding payment upfront reserves the right to request payment in advance. This means that we may require payment for services before they are provided This policy helps to ensure that we can effectively manage our resources and fulfill our commitments to our customers. By implementing this policy, we can minimise the risk of non-payment and maintain a smooth and efficient payment process.
⚠️ No Refund Policy: We have updated our policy to ensure fairness for all clients. Please be aware that we do not offer refunds for services rendered. We appreciate your understanding in this matter. 💕
🌈 Skin Test for Colour Treatments: Your safety and satisfaction are our top priorities! For all colour treatments, a skin test is mandatory 48 hours before your scheduled appointment. This helps us ensure that you have a fabulous and worry-free experience. 🎨
💊 Medical Conditions and Medications: We kindly request that you declare any medical conditions or medications you are currently taking during your consultation. This information is crucial for our team to provide you with the best possible service. Please note that if you fail to disclose this information, the salon cannot be held liable. Your health and well-being matter to us! ❤️
🍺To ensure the safety and well-being of all individuals we have implemented a strict policy regarding showing up for appointments while intoxicated whether due to alcohol, drugs, or any other substance, which is not acceptable and will not be tolerated under any circumstances. If an individual arrives for an appointment visibly intoxicated, they will be asked to leave and reschedule their appointment for a later time when they are sober. This decision is made with the individual’s best interests in mind, as well as the safety and comfort of others. Repeated incidents of such kind will result in the refusal of future appointments.
👜 Responsibility for Belongings: While you indulge in our fabulous services, please remember to keep an eye on your personal belongings. We kindly request that you take responsibility for your valuables during your visit. 💼
👧👦 Kids’ Safety: We love having families at our salon! However, we kindly ask that parents supervise their children at all times. We want to maintain a safe and enjoyable environment for everyone. If any salon property is damaged by children, parents will be responsible for the cost of repairs or replacements. Let’s keep the fun going while ensuring everyone’s well-being! 🤗
⚠️ Zero tolerance: We have a strict zero-tolerance policy towards any form of abuse. We firmly believe in creating a safe and inclusive environment for all individuals involved in our community. This policy applies to all staff members, clients, or anyone visiting our salon.
⚠️ No-Show Policy/Late Show: If you are unable to attend a scheduled appointment, we kindly request that you notify us as soon as possible. Failure to provide advance notice of your absence will be considered a no-show and you may lose your deposit. Repeated instances of no-shows may result in the refusal of future appointments. Late show of more than 10 minutes with prior notice is acceptable but without prior notice and late show of more than that may result in cancellation of appointment.
🐕 No Pet Policy (Apart from Guide Dogs): We understand the importance of guide dogs for individuals with disabilities. However All guide dogs must be certified, clients with guide dogs are expected to ensure that their dogs are well-behaved and do not disrupt the experience of other guests.
📷 Sharing Before and After Pictures Policy: We value transparency and the ability to showcase the transformations and results achieved. Therefore, before and after pictures of our services or products may be shared by the individuals involved respectfully and professionally, with their consent.
😊 Your Satisfaction Matters: We want you to leave our salon feeling absolutely amazing! If, for any reason, you are not completely satisfied with our service, please let our staff know before leaving the salon. We are here to make it right and ensure your happiness! 😊✨
At Beausthetic Hair & Beauty, we strive to provide you with the best salon experience possible. These policy updates are designed to enhance your satisfaction and maintain a positive atmosphere for all our wonderful clients.
Thank you for your continued support, and we can’t wait to see you soon! 💖